1. General Provisions

This Personal Data Processing Policy has been prepared in accordance with the requirements of the “On Personal Data” law and defines the procedure for processing personal data and measures to ensure the security of personal data by SIA "917 498 814316" (hereinafter – the Operator).

1. 1.1. The Operator considers as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of an individual and a citizen when processing their personal data, including the protection of privacy rights, as well as personal and family secrets.
2. 1.2. This Operator’s Policy regarding the processing of personal data (hereinafter – the Policy) applies to all information that the Operator may receive about visitors of the website https://cuoreriparazione.it/en/.

2. Basic Concepts Used in the Policy

1. 2.1. Automated processing of personal data – processing of personal data using computer technology;
2. 2.2. Blocking of personal data – temporary suspension of the processing of personal data (except when processing is necessary to clarify personal data);
3. 2.3. Website – a collection of graphic and informational materials, as well as software and databases, ensuring their availability on the Internet at the address https://cuoreriparazione.it/en/;
4. 2.4. Personal data information system – a set of personal data contained in databases and ensuring their processing using information technologies and technical means;
5. 2.5. Depersonalization of personal data – actions as a result of which it becomes impossible, without the use of additional information, to determine the belonging of personal data to a specific User or another subject of personal data;
6. 2.6. Processing of personal data – any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
7. 2.7. Operator – a state body, municipal body, legal entity, or individual that independently or jointly with other persons organizes and/or carries out the processing of personal data, as well as determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data;
8. 2.8. Personal data – any information relating directly or indirectly to a specific or identifiable User of the website https://cuoreriparazione.it/en/;
9. 2.9. User – any visitor of the website https://cuoreriparazione.it/en/;

10. 2.10. Provision of personal data – actions aimed at disclosing personal data to a specific person or a specific group of persons;

11. 2.11. Distribution of personal data – any actions aimed at disclosing personal data to an indefinite number of persons (transfer of personal data) or at acquainting an unlimited number of persons with personal data, including the disclosure of personal data in the media, posting in information and telecommunication networks, or providing access to personal data in any other way;

12. 2.12. Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual, or a foreign legal entity;

13. 2.13. Destruction of personal data – any actions as a result of which personal data is destroyed irreversibly with the impossibility of further restoration of the content of personal data in the personal data information system and/or material carriers of personal data are destroyed.

3. The Operator may process the following User personal data

1. 3.1. Last name, first name, patronymic;
2. 3.2. Email address;
3. 3.3. Phone numbers;
4. 3.4. The site also collects and processes anonymized data about visitors (including cookies) using web analytics services (Yandex Metrica, Google Analytics, and others).
5. 3.5. The above-mentioned data hereinafter in the text of the Policy are combined by the general concept of Personal Data.

4. Purposes of Personal Data Processing

1. 4.1. The purpose of processing the User’s personal data is to inform the User by sending emails; conclusion, execution, and termination of civil contracts; providing the User with access to services, information, and/or materials contained on the website.
2. 4.2. The Operator also has the right to send the User notifications about new products and services, special offers, and various events. The User can always refuse to receive informational messages by sending the Operator an email to info@cuoreriparazione.it with the note “Refusal of notifications about new products, services, and special offers”.
3. 4.3. Anonymized User data collected using web analytics services is used to collect information about User actions on the site and to improve the quality of the site and its content.

5. Legal Grounds for Personal Data Processing

1. 5.1. The Operator processes the User’s personal data only if they are filled in and/or sent by the User independently through special forms located on the website https://cuoreriparazione.it/en/. By filling out the relevant forms and/or sending their personal data to the Operator, the User agrees to this Policy.
2. 5.2. The Operator processes anonymized data about the User if it is allowed in the User’s browser settings (the storage of cookies and the use of JavaScript technology are enabled).

6. Procedure for Collecting, Storing, Transferring, and Other Types of Personal Data Processing

The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.

1. 6.1. The Operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorized persons.
2. 6.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation.
3. 6.3. In case of inaccuracies in personal data, the User may update them independently by sending the Operator a notification to the Operator’s email address info@cuoreriparazione.it with the note “Personal Data Update”.
4. 6.4. The period of processing personal data is unlimited. The User may revoke their consent to the processing of personal data at any time by sending the Operator a notification via email to the Operator’s email address info@cuoreriparazione.it with the note “Revocation of consent to the processing of personal data”.

7. Cross-Border Transfer of Personal Data

1. 7.1. Before starting the cross-border transfer of personal data, the Operator must ensure that the foreign state to whose territory the transfer of personal data is intended provides reliable protection of the rights of personal data subjects.
2. 7.2. Cross-border transfer of personal data to the territory of foreign states that do not meet the above requirements may be carried out only if there is written consent from the personal data subject for the cross-border transfer of their personal data and/or the execution of a contract to which the personal data subject is a party.

8. Final Provisions

1. 8.1. The User may obtain any clarifications on issues of interest regarding the processing of their personal data by contacting the Operator via email info@cuoreriparazione.it.
2. 8.2. This document will reflect any changes to the Operator’s personal data processing policy. The Policy is valid indefinitely until replaced by a new version.
3. 8.3. The current version of the Policy is freely available on the Internet at https://cuoreriparazione.it/en/about-us/privacy.